صادق دهقانی اشکذری

Abstract

The supply chain is the main skeleton of any industry. In order to survive in the competitive business environment, organizations need more efficient supply chains and integrated management of this area. Blockchain technology is one of the emerging technologies that has had a great effect on businesses in the past years and is expected to cause transformation in supply chains and a panacea to solve or reduce the problems and complexities of supply chains due to its capabilities and advantages.

Considering that this technology is at the beginning of its journey, its application in the supply chains of various industries, without full knowledge and understanding of the its critical success factors, will fail. Therefore, in this research, in order to make better decisions regarding the use or not of this technology and the successful use of the capabilities of this technology in supply chains, thecritical success factors   of using blockchain technology in the supply chain of the detergent industry have been identified, and it has been focused on leveling the factors, determining the relationship between them, and prioritizing them.

In this research, at first, by studying the previous literature, ۳۰critical success factors of initial were collected, and then two new factors were added to the factors using a questionnaire tool and with the help of ۸ experts in the detergent industry who were relatively familiar with blockchain technology. The validity of ۳۲ critical success factors was evaluated using fuzzy Delphi method and Excel software, and ۲۶ factors were confirmed and ۶ factors were removed. In the following, these ۲۶ factors were classified into five categories: technological/security, environmental/legal, intra-organizational/inter-organizational, financial/commercial, and operational, and with the help of interpretive structural modeling method and MATLAB software, five dimensions and ۲۶ factors were leveled and the relationships between them were determined. Based on this, the dimensions were placed in two levels and the factors in six levels, and also the results of the MICMAC analysis showed that half of the factors are independent factors and the other half of the factors are dependent factors. Finally, dimensions and factors were prioritized with the help of fuzzy analytical network process and Excel and Super Decision software. Based on this, the "technological/security" dimension with a final weight of ۰.۱۵۲۴ was recognized as the most important dimension, and the factors of "facility of laws and regulations and government support" with a final weight of ۰.۰۷۵۱, "adequate capital and appropriate cost estimation" with a final weight of ۰.۰۶۱۵ and "determining the type of blockchain and choosing the appropriate platform for each of the supply chain sectors" with a final weight of ۰.۰۴۸۲ ranked first to third among the factors.